Blog Archives

Unable to Login

If you are unable to log in, it may be due to one of the following common issues: Typo in the Password Double-check the password you entered to ensure it is correct. Passwords are case-sensitive, so make sure Caps Lock…

Posted in Help Center

Change Your Email Address

If you log into EyeOnWater through the US web portal or the Canadian web portal, click the profile circle in the upper right corner, select Change Email, and follow the prompts. If you use the EyeOnWater mobile app for iOS or Android, do…

Posted in Uncategorized

Set Leak Alerts

About Leak Alerts EyeOnWater is always watching for potential leaks, but to get notified about one, you need to set up a Leak Alert. If you have multiple meters on your account, set an alert for each one. Use the…

Tagged with: , , , , ,
Posted in EyeOnWater, Web

Set Leak Alerts

About Leak Alerts EyeOnWater is always watching for potential leaks, but to get notified about one, you need to set up a Leak Alert. If you have multiple meters on your account, set an alert for each one. Use the…

Tagged with: , , , ,
Posted in App, EyeOnWater

What to Do if You Receive a Leak Alert

If you receive a leak notification, there are a few simple things you can check on your own to help narrow down where the water usage might be coming from.  Visit the Help with Leaks page to learn more. To…

Posted in Uncategorized

Language Translation Disclaimer: An automated translation plug-in is used to make EyeOnWater Help available to users from all over the world. Translation accuracy may vary.