EyeOnWater User Guide

Welcome to EyeOnWater! EyeOnWater helps you stay informed about your water use. With EyeOnWater, you can view your water usage and receive notifications about possible leaks at your water service location. EyeOnWater is powered by Badger Meter smart water metering technology in conjunction with your water utility. Watch this EyeOnWater Overview Video to learn more.

Before you get started: If you are unsure if EyeOnWater is available for your water account, contact your water utility to confirm. You will need an active internet connection to use EyeOnWater, and a valid email address and your water service Account ID or Customer Number from your water bill to create your EyeOnWater account.

EyeOnWater browser-based website

Minimum System Requirements
Current stable release and the two previous major stable releases of these desktop browsers: Google Chrome, Microsoft Edge (Chromium-based), Mozilla Firefox, Apple Safari (macOS). Note: Mobile device (e.g. tablet, smartphones) web browsers are not supported.

Creating an Account – Step-by-step instructions for creating your EyeOnWater account from your computer and a supported web browser.

Using EyeOnWater – Explore browser-based EyeOnWater features and functionality.

Setting Leak Alerts – Learn about EyeOnWater leak detection and how to set a Leak Alert to receive notification of a potential leak.

Help Center– Visit the Help Center for common issues, resolutions and frequently asked questions.

EyeOnWater mobile apps

Minimum System Requirements

Android: Current release and the two previous major stable Android releases. Android app may be downloaded from the Google Play Store, developer Badger Meter, Inc. Maximum screen density for Android smartphone applications is 640 ppi. Active internet connection is required.
iOS: EyeOnWater mobile app for iOS devices supports the current release and the two previous major stable releases of iOS. iOS app may be downloaded from the Apple App Store, developer Badger Meter, Inc.. Active internet connection is required.

Creating an Account – View instructions for creating an EyeOnWater account using the EyeOnWater mobile app.

Using EyeOnWater – Explore EyeOnWater mobile app features and functionality.

Setting Leak Alerts – Learn about EyeOnWater leak detection and how to set a Leak Alert to receive notification of a potential leak.

Help Center – Visit the Help Center for common issues, resolutions and frequently asked questions.