If you log into EyeOnWater through the US web portal or the Canadian web portal, click the profile circle in the upper right corner, select Change Email, and follow the prompts.
If you use EyeOnWater for iOS (requires version 2.13.4) or EyeOnWater for Android (requires version 2.8.xxx), do the following:
- Select Settings > Change Email Address.
- Enter the desired email address.
- Select Continue.
- Accept the terms of use.
- Select Submit.
- Open the email sent to the provided new email address and open the link.
- Return to the app and select “I’ve verified my email.”
- Log in with your new email address.
Note: Whether you use the web portal or one of the EyeOnWater smartphone apps, if you have EyeOnWater accounts in different water companies, you will receive separate emails for each company.
If you access EyeOnWater through your water company’s billing portal, contact your water company directly to change your EyeOnWater username/email address.
Technical Support Documentation Specialist, Badger Meter
