Blog Archives

Unable to Login

If you are unable to log in, it may be due to one of the following common issues: Typo in the Password Double-check the password you entered to ensure it is correct. Passwords are case-sensitive, so make sure Caps Lock

Posted in Help Center

Delete Account

If you use one of the smartphone apps, do the following: Tap the Settings icon in the upper right corner and scroll down to select Delete EyeOnWater account. This opens the Delete EyeOnWater Account dialog. Use the drop-down menu and

Posted in Help Center

Unable to Create Account

You may be unable to create an account due to the following reasons:  Incorrect Account Number: The account number entered may not match what is in our system. Check for typos and try including or excluding special characters such as

Posted in Help Center

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